Delivery

Delivery

UK and Northern Ireland £3.95

Southern Ireland £7.95

Any other places not listed please email us and we can check shipping for you.

 

On receipt of your order we will process it that day as long as it is before 11.00am any orders placed after this will be processed the next working day.  We aim to get the goods to you between 3-5 working days, providing we have stock of these goods.  If something is out of stock when you place your order we will notify you as soon as possible, your goods will remain in our system if we are expecting a delivery from our suppliers, otherwise the order will be canceled.  We will refund the money immediately, it should show up in your account within 7 working days.

Collect in store must be done before 11am on certain days for same day pickup, you can email us to see if your order is ready otherwise as it can get really busy at certain times of the day and year.

In the event that Royal Mail or our couriers return goods to us as undeliverable for reasons within your control (such as no one in to take delivery) additional delivery charges may apply to cover the cost of re-delivery. If undelivered orders are subsequently cancelled, any refund will have all delivery and return charges deducted from the refund amount.

Non-Delivery

As per Royal Mail's guidelines we reserve the right to wait 15 working days before we re-despatch an order or begin the refund process.

Cancellations and Returns

This part sets out the terms which govern your right to return any working goods that you do not want to keep. For returns of faulty items or items received in damaged condition on receipt. Personalised items CANNOT be returned, they have been specifically made to your requirements and we don't do refunds on these.